Privacy Policy for ChoicePop

Introduction

Welcome to ChoicePop. We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ChoicePop application and services.

By using ChoicePop, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information You Provide

Phone Number (Required)

• We collect your phone number during registration to verify your identity via SMS verification code
• Your phone number is used solely for authentication and account security purposes

Username (Required)

• You create a username to identify yourself within the app
• Your username is visible to other users

Profile Photo (Optional)

• You may optionally upload a profile photo
• This photo is visible to other users if you choose to upload one

Contact List (Optional)

• If you grant permission, we may access your device contacts to help you share polls with your contacts
• Access to contacts is completely optional and you can deny this permission
• We only use contact information to facilitate poll sharing via SMS
• We do not store your contacts on our servers permanently

1.2 Content You Create

Polls and Votes

• Questions, answer options, and any text, photos, or videos you upload when creating polls
• Your voting choices on polls created by others
• Comments or reports you submit

User Interactions

• Users you follow
• Polls you create, vote on, or interact with
• Search queries and browsing activity within the app

1.3 Automatically Collected Information

Device Information

• Device type, operating system, and version
• Unique device identifiers
• Mobile network information

Usage Data

• App features you use and how you interact with them
• Time and date of your activities
• Error logs and performance data

Location Information

• We do not collect precise location data
• We may collect general location information (country/region) based on IP address for content moderation purposes

2. How We Use Your Information

2.1 Service Provision

• Create and manage your account
• Enable you to create, share, and vote on polls
• Display poll results and user interactions
• Facilitate sharing of polls via SMS to your contacts (with your permission)
• Generate shareable web links for polls

2.2 Content Moderation and Safety

• Automated Content Filtering: We use automated systems to detect and prevent violent or sexual content
• User Reports: Process reports of offensive content and take appropriate action
• Account Enforcement: Issue warnings and ban users who violate our content policies
• False Reporting Prevention: Track and penalize users who repeatedly make false reports

2.3 Service Improvement

• Analyze usage patterns to improve app functionality
• Troubleshoot technical issues
• Develop new features and services

2.4 Communication

• Send SMS verification codes during registration
• Send important service announcements
• Respond to your inquiries and support requests

2.5 Monetization

• Process in-app purchases for extended voting limits
• Manage subscription tiers (Free, Mega, Giga, Tera, Peta, Bronto, No Limit)

3. How We Share Your Information

3.1 Public Information

The following information is visible to other users:

• Your username
• Your profile photo (if you uploaded one)
• Polls you create (question, options, photos/videos)
• Your voting choices on polls you participate in

3.2 Service Providers

We may share your information with third-party service providers who assist us in:

• SMS verification services
• Cloud hosting and storage
• Analytics and performance monitoring
• Payment processing for in-app purchases
• Content moderation tools

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Legal proceedings or government requests
• Protecting our rights, property, or safety
• Preventing fraud or illegal activities
• Enforcing our Terms of Service

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Storage and Security

4.1 Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4.2 Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

5. Your Rights and Choices

5.1 Access and Update

• You can access and update your username and profile photo within the app settings
• You can view all polls you've created

5.2 Delete Account

• You may request deletion of your account by contacting us
• Upon deletion, your personal information will be removed, but polls you created may remain anonymized

5.3 Contact Permissions

• You can revoke contact access permissions at any time through your device settings
• This will not affect your ability to use other app features

5.4 Marketing Communications

• We do not send marketing communications
• You will only receive essential service-related SMS messages (verification codes, warnings, important announcements)

5.5 Data Portability

• You may request a copy of your data by contacting us

6. Children's Privacy

ChoicePop is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. International Users

ChoicePop is available worldwide. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

8. Content Policy and Enforcement

8.1 Prohibited Content

We strictly prohibit:

• Violent content
• Sexual or adult content
• Hate speech or discrimination
• Harassment or bullying
• Spam or misleading information
• Illegal activities

8.2 Automated Filtering

All content passes through automated filters to detect prohibited content.

8.3 User Reporting

Users can report offensive content. Reported content is:

1. Immediately quarantined (hidden from public view)
2. Reviewed by our moderation team
3. Either restored or permanently deleted based on review

8.4 Enforcement Actions

9. Third-Party Services

9.1 Payment Processing

In-app purchases are processed through:

• Apple App Store (for iOS users)
• Google Play Store (for Android users)

These services have their own privacy policies governing the collection and use of your payment information. We do not store your payment card information.

9.2 SMS Services

We use third-party SMS providers to send verification codes. These providers process your phone number solely for message delivery.

9.3 Analytics

We may use analytics services to understand app usage patterns. These services may collect:

• Device information
• Usage statistics
• Performance metrics

We ensure all analytics providers comply with applicable privacy laws.

10. Cookies and Tracking Technologies

Our web version of ChoicePop (for voting via shared links) may use:

• Cookies: Small text files stored on your device
• Session Storage: Temporary storage for your voting session
• Local Storage: To remember your preferences

You can control cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending a notification for significant changes

Your continued use of ChoicePop after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@choicepop.com

14. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@choicepop.com

Consent

By using ChoicePop, you consent to our Privacy Policy and agree to its terms.